Substance Use Concerns

Supporting a colleague or loved one with substance use concerns

If you suspect that someone you care about is struggling with substance misuse, it’s natural to feel overwhelmed. However, there are ways to offer your support.

You can start by taking on the role of active listener as part of having an honest, caring conversation.  Listen with an open mind, hold back your judgements, and try to reflect back their feelings and concerns. This can show understanding and empathy. Avoid lecturing or criticizing, which can shut down the conversation. 

Focus on creating a safe space where they can share their experiences freely. Once a sense of safety is established, you can gently express your concerns and offer help and support, provided they are receptive to it. For additional guidance, explore these conversation tools for talking to someone about their substance use:

• How to talk to a family member or friend about their drug or alcohol use – Government of Canada
• Supporting a loved one with mental and/or substance use disorders – Substance Abuse and Mental Health Services Administration (SAMHSA)

If you have concerns about someone’s substance misuse in the workplace it is important to confidentially speak to your manager. If the individual appears to be actively impaired while on the job, this must be reported immediately to a supervisor or manager to assure everyone’s safety. For more recommendations on addressing substance use in the workplace, start with this guide from the Mental Health Commission of Canada.   

If you, or someone you know, needs more support in addressing or stopping substance use, contact the Manitoba Addictions Helpline for service navigation support by calling or texting 1-855-662-6605 or visiting Mental Health & Addictions Shared Health. Those covered by Manitoba Blue Cross can access Employee Assistance Plan (EAP) supports.