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Mental Health & Addictions

This service is committed to providing a responsive and inclusive system aimed to restore, promote and maintain mental health and well-being as well as provide addiction services and support healthy behaviours.

Mental Health and Addictions work in partnership with many community services and agencies as well as programs within the province to provide a client focused continuum of care to meet the unique needs of Manitobans and their families experiencing mental health, substance use and gambling related difficulties.

The Mental Health and Wellness Resource Finder provides provincial resources tailored to a number of wellness needs.

Behaviour Resource and Consultation Team (BRaCT)

The Behaviour Resource and Consultation Team (BRaCT) is a specialty mental health service that provides consultation and guidance for person-centered behaviour strategies.

The aims of BRaCT are:

  • To improve quality of life for individuals living with complex mental health and behaviour support needs (the “individual”), their families, care providers, and support services (the “support network”) within the context of the individual’s lifestyle, values and environment through supporting the implementation of Positive Behaviour Support principles
  • To build the capacity of the Mental Health Services to address behaviors of concern (BoC) and to mitigate risks posed by behaviours of concern through use of a Positive Behavior Support framework.

To access BRaCT services, health-care providers need to complete and fax “BRaCT Request for Consultation Form” or “BRaCT Request for Education” Form to 204-779-9165.

For general inquiries – please call 204-944-6260.

Clinical Resources

Mental Health Quick Reference Guide
The purpose of this guide is to familiarize you with some of the more common mental health issues and mental illnesses you may come across in your day to day work. This document may be helpful to a range of staff. Paraprofessional and support staff may find it particularly useful to equip themselves with the knowledge and tools to effectively work with individuals who may be having difficulty coping due to the nature of their symptoms.

Behaviours of Concern: A Resource for Supporting Individuals
The purpose of this resource is to offer a lens for understanding behaviours that we may see exhibited in individuals that we serve. This includes exploring why behaviours can occur, what they might look like, and how we can offer support to the person. Through review and reflection, we can enhance the nature of our interactions and improve the care that we provide.

Cognitive Behaviour Therapy with mindfulness (CBTm) for Clients/Patients/Public

The CBTm Hub has been funded by the Manitoba Government in partnership with Shared Health. The CBTm Hub has two main components:

  • Service delivery – Offering access to CBTm classes for all Manitobans
  • Clinical capacity building – Providing training for clinicians to use CBTm materials

The CBTm Hub provides two options for individuals to access the CBTm program:

  • Option 1: Clients/patients from clinics across Manitoba can be referred to the CBTm Hub by any healthcare provider by completing a referral form online at or by using the attached PDF patient referral form in their EMR. Patients can be referred to either the facilitator-led Zoom classes or the online self-directed web course.
  • Option 2: Anyone in Manitoba can now self-refer to either the facilitator-led Zoom classes or the online self-directed course without requiring access to a healthcare provider. Clients/patients can self-refer and choose the program that is best for them by scanning the QR code on the CBTm infographic attached or by visiting the CBTm website.

Anyone who is referred to the CBTm Hub programs must participate in the program evaluation, as the CBTm Hub team uses centralized evaluation to determine the effectiveness of the program. Those referred will begin their CBTm classes within four weeks. We recommend that clinicians check the CBTm website for current client opportunities and consider printing and displaying posters in inpatient, outpatient, and residential facilities so that clients can refer themselves.


Clinical capacity building

The CBTm Hub offers training and support for clinicians interested in using the CBTm material within their practice. The Hub serves as a centralized resource for training, mentorship, adaptations, and program updates for over 400 trained facilitators across the country. The CBTm program can be used both in group settings and on an individual basis, and has been implemented as both a waitlist management tool or as adjunct to current treatment. The program is an Accredited Group Learning Activity (Section 1) as defined by the Maintenance of Certification Program of The Royal College of Physicians and Surgeons of Canada. Clinicians who are interested in learning more about how they can receive training and integrate the CBTm program into their clinic can visit the CBTm Hub’s website at The CBTm material is currently available in both English and French.

Cognitive Behaviour Therapy with mindfulness (CBTm) for Health-care Workers

Are you a health-care worker in Manitoba who’s feeling stressed or overwhelmed? A new series of CBTm classes created specifically for health-care workers is now available. These classes are designed to teach skills that can help anyone in the health-care field to manage their mood better and cope with high levels of worry. The CBTm program consists of five classes, which can be done with a facilitator or on a self-guided basis. The program aims to help participants learn the basic principles of CBTm, which can in turn strengthen their mental well-being. CBTm is a program created in Manitoba and is being facilitated by the University of Manitoba, along with several collaborators including Shared Health. To sign up or learn more visit, call 204-787-7729 or email

Rapid Access to Addictions Medicine (RAAM)

Rapid Access to Addiction Medication (RAAM) on-call information – For urgent 24/7 assistance that cannot wait until the next RAAM clinic. Available for clinical questions from physicians, nurse practitioners, nurses & pharmacists.

Provincial Virtual Crisis Service

Rural Adult Telemental Health Consultation and Mental Health Virtual Ward Multidisciplinary team providing urgent telemental health consultation and short-term intensive virtual follow-up care for individuals residing in rural Manitoba. Please contact the service to speak to a team member.

Health-care providers: Call 1-204-940-6602 and ask for the Rural Emergent Telepsychiatry Service

Call Line Hours: 7 days/week from 0800 – 1600

(After hours – leave a message/request which will be followed up the next day.)

What is provided?

  • Review of the case with a psychiatrist or delegate
  • Telemental health assessment with a psychiatrist, physician assistant or mental health clinician
  • Referral to short-term intensive virtual follow-up care if indicated

Please have the following information prepared prior to calling:

  • Patient demographic information
    • Full name
    • DOB
    • PHIN
  • Clinical details
    • Diagnoses
    • Clinical assessment details
    • Current Medications

Please have your site phone and fax number ready.

For patients requiring admission contact the Provincial Rural Flow Specialist at 1-204-599-8949.

The Provincial Virtual Crisis Service is delivered by Shared Health to all Manitoba health regions outside Winnipeg


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