PE Lunchtime Learning: Showing Appreciation & Building Relationships

This session is intended for advanced learners (though beginners and intermediate learners are welcome). The session will involve small group breakout discussions about challenges, opportunities and experiences related to non-monetary appreciation of partner contributions.

Beginners should review the recording of Introduction to Patient Engagement on September 14, 2021: https://www.youtube.com/watch?v=OpKWmb46YXM&list=PLwqeP6dbRSC4gXNXC1CuaOJb-D4hQWLTY.

Beginner and intermediate learners who do not have knowledge or experience of providing financial compensation, covering/reimbursing costs, the potential implications of paying partners, and reasons partners may choose non-monetary forms of compensation should review the following resources before attending:

• PE Lunchtime Learning Session on Budgeting for Engagement (January 29, 2020): https://youtu.be/cECdg_eOOu4
• KnowledgeNudge blog on Budgeting for Engagement: https://medium.com/knowledgenudge/budgeting-for-patient-public-engagement-in-health-research-d70f5ce8fca9

Non-Monetary Ways of Showing Appreciation

Engaging with patients, families, caregivers, and members of the public in decision-making about health research and/or services in a meaningful way involves demonstrating appreciation and value for their time, energy, expertise and other contributions. Ideally, this means ensuring partners are financially compensated and costs for involvement are covered up front or reimbursed. However, financial compensation isn’t (and shouldn’t be) the only way to show appreciation and value contributions in the relationships developed between researchers, health systems professionals, and patient and public partners.

In this session, CHI’s Patient Engagement team will share ideas and practical ways to show patient and public partners that their contributions, insight, experience and involvement as individuals is valued and appreciated that go above and beyond simply paying people. Attendees will have the opportunity to discuss, in small groups, some of their own challenges and opportunities related to putting these ideas into practice. Information shared will draw from learnings from the PE Team’s work with health researchers and systems professionals, as well as guidance provided by members of CHI’s Patient Engagement Champions program and CHI’s Patient and Public Engagement Collaborative Partnership.

Learning Objectives

By the end of this session learners should be able to:

• Describe methods for building and maintaining meaningful relationships with patient and public partners in health research and services work that extend beyond financial means;
• Discuss challenges and opportunities for developing and implementing appreciation guidelines in their own context; and
• Implement methods to show appreciation for partners’ contributions in non-monetary ways.

For registration information click here.
Free event