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WRHA – EAP – Communication Skills in the Workplace

Communication is an essential skill in every aspect of our day-to-day work. This three-hour session is designed to be interactive while providing you tools to effectively use communication in the workplace and how to deal with conflict and inter-personal communication issues.

After this session, you will be able to:

  • Understand self-awareness and the importance of self-awareness in the workplace.
  • Understand conflict and how it contributes to communication breakdowns in the workplace.
  • Develop skills related to verbal and non-verbal communication techniques.
  • Develop a process for selecting effective communication techniques.
  • Understand the importance of Emotional Intelligence (EI).
  • Relate and discuss common communication problems in the workplace.
  • Utilize techniques to resolve inter-personal problems within the workplace to help achieve organizational and individual goals.

Registration is through the LMS.


Feb 14 2024


9:00 AM - 12:00 PM


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