EAP: Effective Workplace Communication 101 – Virtual

Effective communication is an important part of day-today efficiency. This three-hour virtual session is designed to be interactive while giving participants tools to effectively use communication in the workplace and deal with conflict and interpersonal communication issues.

After this session, participants will be able to:

• understand self-awareness and the importance of self-awareness in the workplace.
• understand conflict and how it contributes to communication breakdowns in the workplace.
• develop skills related to verbal and non-verbal communication techniques.
• understand the importance of Emotional Intelligence (EI).
• relate to and discuss common communication problems in the workplace.
• use techniques to resolve interpersonal problems within the workplace to help achieve organizational and individual goals.

Register through the LMS.