Charlotte has been a steady presence in a sea of change. Charlotte offers a friendly welcome to every employee and guest in the building every day. She works hard and seeks to make improvements. She’s an active member of the team, shares her ideas, and solutions based on years of experience. Charlotte is an active observer and shares her feedback with the team. She has a good sense of humour and shows genuine care and concern for others. She’s fabulous and we are so lucky to have her!