Carol is truly the heartbeat of our department and the sunshine that lights up our windowless workspace. Her organization skills are second to none, keeping everything running smoothly while making it look effortless. Always ready with a helpful reminder or a kind offer of assistance, Carol brings a sense of calm, clarity, and humor to even the busiest days. Her eloquence and cheerful spirit make her not just an exceptional administrative assistant, but the kind of colleague everyone hopes to work with. We’re beyond lucky to have her.