Brenda has been a Psychiatric Emergency Nurse in both Children’s and Adult ER at HSC since before I started here 10 years ago. She is the first person that our kids with mental health issues see when they come to our department in crisis, and she works with them and with their families to de-escalate situations, access resources, and get the care that they need. Brenda is great because on the surface she has a tough, no-nonsense attitude, but she is able to reach these kids and get them to open up to her. We have had many patients present to our ER and ask for her by name as they just need to talk some things out, and she always makes time for them. She is an invaluable member of our care team and all of our nurses and physicians recognize her expertise.