Conflict and Collaboration
Are you eager to learn how to resolve conflicts? This course explores how and why we react the way we do to conflict, and with this awareness participants can move conflict interactions to collaborative ones. We learn how to use the conflict cycle to interrupt actions for more productive outcomes. How to manage emotional reactions, reframing thoughts, and creating an open mindset are just some of the tools that participants will learn to use.
Registration is available on the LMS
Contact Brenda Hamer bhamer@wrha.mb.ca if you have any questions.