Accreditation Canada – Webinar | From Compliance to Culture: The Next Generation of Quality Care

October 16, 2026

🕐 11:00 AM–12:00 PM Winnipeg time (CDT)

Register: From Compliance to Culture – Spark Conferences

https://sparkconferences.zoom.us/j/84774118917

From Compliance to Culture: The Next Generation of Quality Care

Speaker: Tiffany Kautz, Vice President of Client Services, Accreditation Canada

In this webinar, we’ll explore how healthcare organizations can move beyond accreditation requirements to embed quality into everyday culture, leadership, and decision-making. The session will highlight the role of leaders in driving continuous improvement and keeping patient experience at the centre of how quality is understood and measured.

Healthcare quality cannot be achieved through standards, policies, and measurement alone. While accreditation and quality frameworks provide an essential foundation for safe and reliable care, lasting improvement occurs when quality becomes embedded in an organization’s culture – shaping how leaders lead, how teams work, and how decisions are made every day. Moving from compliance to culture requires organizations to look beyond simply meeting requirements and create environments where continuous improvement, accountability, learning, and patient-centredness are shared responsibilities.

We will explore what the next generation of quality care looks like, and the critical role leaders play in creating it. The session will examine how leadership behaviours influence organizational culture, why patient experience should remain central to how quality is understood and measured, and how healthcare organizations can transform accreditation and quality expectations into meaningful improvements in everyday care.

Key Session Takeaways Include:

• Quality is a culture, not a program
• Patient experience is the ultimate quality measure
• Leaders shape quality through their behaviours